100% Purchase Protection by :

All products sold on march.clothing are covered by our 100% purchase protection.
If the product is defective, damaged, or if you receive an incorrect / incomplete product, then march.clothing will always replace or refund the product given that you contact us within 7 days of delivery.

March.clothing also offers a No Questions Asked returns policy for selected products: If you are not perfectly satisfied, you can return your product for a refund or replacement within 30 days of delivery.

How to return a product

1.Contact Us

Call us at 03100 101 101 to create your return request, and please tell us your product name and order no.
or alternatively, you can also initiate the return process by sending us an email on: cs@marchdesign.ca

2. Pack your product

To ensure your product does not get damaged during the return process and does not get lost, it is important that you return the product in its original packaging and that you simply send us with your order through a registered courier company.

All parcels must be accompanied with the original delivery note sent with the product and/ or the receipt, which was emailed to you.

Your refund or replacement request will be successfully processed if the following conditions are met:
The product is correct and complete, including the original tags, packaging, freebies and accessories
The product is unused, and in an undamaged and original condition, without any errors on the item.

4. You're done!

We will send you a tracking number via SMS after the package has been picked up or dropped off. We will immediately initiate your replacement after it passes our quality evaluation. See below for expected timelines.

How long will it take to receive my replacement?

It will take between 5 and 13 days to send you the replacement depending on your product and location.

How long will it take to receive my refund?

The time required to complete a refund depends on the refund method you have selected. Once we have received your product, the expected refund processing times, is around 1 to 2 weeks & the available mode of payment for now is via cheque.